1. Legacy CoursePacks
  2. 242626
  3. Alerts
ID Title Status CPID User Assigned Note Created By Actions
306129 Return-invoiced to incorrect address Open 231768 XAN__MLOOMIS Notes:
Credited 3 against invoice 91089228 for Shawn Morgan.
He was sent these books and invoiced, but did not order.
He is not to be sent any books or invoices for ED Map, it now goes to Jenny Wooton.
Additional Info:
Notes Opened from: XAT

(by mloomis, 2005/07/05)		 XAN__mloomis
548521 ACT - Pack Canceled Closed 252966 XAN__PAGEKNIGHT Notes:
Jen Van Nostrum will email/call when she is ready for us to print up the packs.
Additional Info:
Issue Opened from: XAT

(by mfox, 2006/05/31)

Updates by mfox on 2006/08/28:

Notes: Per bkstr, pack canceled.
ACTION: Alert assigned to 'pageknight'.
ACTION: Alert category changed from 'ACT - Awaiting Approval' to 'ACT - Pack Canceled'.
ACTION: Alert status changed from 'Open' to 'Closed'.		 XAN__mfox
642625 approved to return 4 copies Open 242626 XAN__LFROLICK Notes: RMA submitted 10.17.6, request to return 4 copies against invoice 91210577, approved.
Additional Info:
Notes Opened from: XAT

(by lfrolick, 2006/10/17)		 XAN__lfrolick
647935 CSR - Return Notes Open 242626 XAN__ACARPENTER Notes: Full Return
Additional Info:
Notes Opened from: XAT

(by acarpenter, 2006/10/30)

Updates by acarpenter on 2006/10/30:

Notes: on order # 55315		 XAN__acarpenter
312178 Notes from Phil Faust Open 231768 XAN__MLOOMIS Notes:
St Josephs used to have all the orders go through specialty books in OH. They then changed vendors to EdMap also in Oh. When an order was keyed into the system the account EdMap was included as the contact but the address that went with it was for specialty books. So the order went out to specialty books. Because the system stores any address as a drop down option the next time an order is placed someone saw "EdMap" and picked it as the ship to and bill to since it was stored in the system. It has since been removed but the problems have seemed to continue for months on this. All packs need to go to Jenny Wooten at Ed Map and not Shaun Morgan at specialty books.
Additional Info:
Notes Opened from: XAT

(by mloomis, 2005/07/12)		 XAN__mloomis
316340 REBILL NOTES Open 231768 XAN__TBISHOP Notes:
ORDER ID 40754 WAS BILLED TO THE INCORRECT ADDRESS. CREDITED AND NOW REBILLED TO 1845133.
Additional Info:
Notes Opened from: XAT

(by tleemon, 2005/07/15)		 XAN__tleemon
396212 ACT - Other Closed 242626 XAN__RTOOLE Notes:
Jenny Wooten requested add on of 3
Additional Info:
Issue Opened from: XAT

(by rtoole, 2005/10/17)		 XAN__rtoole